Privacy Policy

Introduction

Take Up Space Studios ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, transfer, and safeguard your information when you visit our website, use our services, subscribe to our newsletter, make purchases, or interact with us in any way.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this Privacy Policy, please do not use our services or provide us with your personal information.

Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we collect include:

Personal Information You Provide

  • Account Information: Name, email address, username, password, and other registration details when you create an account
  • Newsletter and Marketing Communications: Email addresses and contact information when you subscribe to our newsletter, promotional emails, or marketing communications
  • Payment Information: When you make a purchase through our website, we collect payment information including credit card numbers, billing addresses, and other payment details. This information is processed securely through Stripe, our third-party payment processor
  • Transaction Information: Details about purchases you make, including event registrations, trip bookings, and other service purchases
  • Communication Data: Information you provide when you contact us, participate in surveys, or interact with our customer support
  • Profile Information: Information you choose to provide in your user profile, including preferences, interests, and biographical information

Automatically Collected Information

  • Usage Data: Information about how you access and use our website, including pages visited, time spent on pages, clickstream data, and navigation patterns
  • Device Information: IP address, browser type and version, device type, operating system, unique device identifiers, and mobile network information
  • Location Data: General location information based on your IP address or device settings
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities

Information from Third Parties

  • Information from payment processors (Stripe) regarding transaction details and payment status
  • Information from social media platforms when you connect your account or share content
  • Information from analytics providers and advertising partners

How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Delivery: To provide, maintain, and improve our services, process transactions, fulfill orders, and manage your account
  • Newsletter and Marketing: To send you newsletters, promotional communications, marketing materials, and updates about our events, trips, and services. You can opt-out of these communications at any time
  • Payment Processing: To process payments, verify transactions, prevent fraud, and manage billing through our third-party payment processor, Stripe
  • Communication: To respond to your inquiries, provide customer support, send service-related notifications, and communicate about your account
  • Personalization: To personalize your experience, recommend content, and tailor our services to your interests and preferences
  • Analytics and Improvement: To analyze usage patterns, conduct research, and improve our website, services, and user experience
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our terms of service
  • Security: To protect the security and integrity of our services, prevent fraud, and ensure the safety of our users

Payment Processing and Stripe

When you make a purchase on our website, we use Stripe, a third-party payment processor, to securely process your payments. Stripe collects and processes your payment information, including credit card numbers, billing addresses, and other payment details, in accordance with their own privacy policy and security standards.

We do not store your complete payment card information on our servers. Payment card data is encrypted and transmitted directly to Stripe using industry-standard security protocols. Stripe is PCI-DSS compliant and handles all payment card data in accordance with applicable payment card industry standards.

We may receive limited information from Stripe about your transactions, such as transaction IDs, payment status, and billing information, which we use to fulfill your orders and provide customer support. For more information about how Stripe handles your payment information, please review Stripe's Privacy Policy athttps://stripe.com/privacy.

Newsletter and Marketing Communications

When you subscribe to our newsletter or provide your email address for promotional communications, we collect and store your email address and any additional information you provide. We use this information to:

  • Send you newsletters containing updates about our events, trips, community activities, and creative content
  • Send promotional emails about special offers, new services, and upcoming events
  • Personalize marketing communications based on your interests and preferences
  • Analyze engagement with our communications to improve our content and services

You can unsubscribe from our newsletter and marketing communications at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly. Even if you unsubscribe from marketing communications, we may still send you important service-related messages, such as transaction confirmations or account updates.

We may share your email address with third-party email service providers who help us send and manage our newsletters and marketing communications. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and preferences. Cookies are small text files stored on your device that help us remember your preferences and improve your experience.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

We use cookies for purposes including authentication, remembering your preferences, analyzing website traffic, and delivering targeted advertisements. We may also use third-party analytics and advertising services that use cookies to collect information about your use of our website and other websites.

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, including payment processing (Stripe), email delivery, analytics, hosting, and customer support
  • Business Transfers: We may share information in connection with a merger, acquisition, sale of assets, or other business transaction
  • Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety
  • With Your Consent: We may share information with your explicit consent or at your direction
  • Aggregated Data: We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you

All third parties with whom we share information are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Secure payment processing through PCI-DSS compliant payment processors
  • Regular security assessments and vulnerability testing
  • Access controls and authentication measures
  • Employee training on data protection and security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You use our services at your own risk, and you are responsible for maintaining the confidentiality of your account credentials.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • The purposes for which we collected the information
  • Legal and regulatory requirements
  • Our legitimate business interests

When we no longer need your personal information, we will securely delete or anonymize it, except where we are required to retain it for legal or regulatory purposes.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your information receives an adequate level of protection in accordance with this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to and receive a copy of your personal information
  • Correction: The right to request correction of inaccurate or incomplete information
  • Deletion: The right to request deletion of your personal information, subject to certain exceptions
  • Portability: The right to receive your personal information in a structured, commonly used format
  • Opt-Out: The right to opt-out of certain uses of your information, including marketing communications
  • Restriction: The right to request restriction of processing of your personal information
  • Objection: The right to object to certain processing activities

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You can also manage your communication preferences by:

  • Clicking the unsubscribe link in any marketing email we send you
  • Updating your account settings in your user profile
  • Contacting us directly to request changes to your preferences

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our website with a new "Last Updated" date
  • Sending you an email notification if the changes are significant
  • Displaying a prominent notice on our website

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: Contact us through our website contact form
  • Website: Visit our website and use the contact information provided

We will make every effort to respond to your inquiry in a timely and appropriate manner.

Last updated: December 16, 2025

This Privacy Policy is effective as of the last updated date and applies to all information collected by Take Up Space Studios.